Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by NADura Plus via NADuraplus.com. If you have any requests concerning your personal information or any queries regarding these practices, please contact us at enquiries@naduraplus.com.

Section 1 – Information Collected

We collect information from visitors to this website through the use of online forms, account registration, order placement, newsletter sign ups, and other interactive features. We also collect some information automatically when you visit our website, including technical data such as IP address, browser type, pages visited, and usage data. Please see Section 9 for more information about cookies.

Section 2 – Use of Personal Information

We process personal information collected from this website for the purposes of:

Processing and fulfilling your orders.
Providing, personalising, and improving our products and services.
Responding to your enquiries and customer service requests.
Managing your account and order history.
Administering applications, transactions, and internal records.
Personalising your experience on our website.
Preventing fraud and crime and assisting with legal compliance.
Conducting internal research and analysis to improve our services.
Providing you with information about products and services where you have given consent.

Section 3 – Marketing

Your information may be used to send you details of products or services we offer that we believe may be of interest to you. This will always be in accordance with the preferences you indicated when completing an application, enquiry, or purchase.

We will only send marketing communications where we have a lawful basis to do so, such as your consent or where permitted under applicable law. We will not pass your personal data to another organisation for marketing purposes without your clear consent.

If at any time you would like to opt out of receiving communications from us, or would like to change how we communicate with you (such as by email or telephone), please email us at enquiries@naduraplus.com.

Section 4 – Disclosure

We do not share your data with third parties for marketing purposes unless you specifically request us to do so.

We may share your information with trusted third party service providers where necessary to fulfil orders, process payments, deliver products, host our website, or provide technical and administrative support. All such processing is carried out in accordance with applicable data protection legislation.

Section 5 – Other Websites

This website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of those sites may collect information from you that will be used in accordance with their own privacy policies, which may differ from ours.

Section 6 – Internet Based Transfers

The internet is a global environment. Using it to collect and process personal data may involve the transmission of data internationally. This means that data you provide to us may be processed outside the United Kingdom or the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place and that your data is handled securely and in accordance with applicable data protection legislation.

By communicating with us electronically, you acknowledge and agree to our processing of your personal data in this way.

Section 7 – Subject Access Requests

You have the right to request access to the personal data we hold about you. To obtain a copy of your personal information, please email us at enquiries@naduraplus.com.

Section 8 – Erasure of Data

You have the right to request the erasure or removal of your personal data, subject to any legal obligations requiring us to retain certain information. To request erasure of your data, please contact us at enquiries@naduraplus.com.

Section 9 – Use of Cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies to identify when you visit our website, to remember your preferences, and to keep track of your browsing patterns.

Most browsers allow you to turn off cookies. Please note that turning off cookies may restrict your use of our website. You can find out more about cookies at www.allaboutcookies.org.

For more detailed information about the cookies we use, please refer to our Cookie Policy.

Section 10 – Amendments

This Privacy Policy is reviewed and updated regularly in accordance with current legislation and operational changes. It was last updated in February 2026.